Video Tutorials / Onboarding / Getting Started / Features / Account Setting / Privacy and Security / Billing / Trouble Shooting /

Customer Support

At Fendous CRM, we are committed to providing exceptional support to ensure you have a smooth and productive experience. Whether you have a question, encounter an issue, or need guidance on using our features, our dedicated support team is here to help.

Getting Help

Help Center:

Visit our comprehensive Help Center for detailed guides, tutorials, and FAQs. Search for articles by topic or keyword to find quick solutions to common questions and issues.

Video Tutorials:

Access our library of video tutorials to see step-by-step instructions on using various features of Fendous CRM. These videos are designed to help you get the most out of your CRM experience.

Contact Support

If you can’t find the solution you’re looking for, our support team is ready to assist you. We offer multiple channels to ensure you get the help you need promptly.

Email Support:

For any issues or queries, email us at support@fendous.in. Our support team will respond within 24 hours to help resolve your issue.

Phone Support:

Speak directly with a support representative by calling our support hotline at +45 29811860. Available Monday - Friday, 9 AM - 5 PM (EST).

Escalations:

For urgent matters or if you need to escalate an issue, please contact Arunima directly at arunima@fendous.com. We are committed to resolving your concerns as quickly as possible.

FAQs

1. How do I reset my password?

Go to the login page and click "Forgot Password." Follow the instructions to reset your password.

2. How can I update my billing information?

Navigate to "Account Settings" > "Subscription" and update your payment details under "Payment Methods."

3. What should I do if I encounter a technical issue?

Check the Help Center for troubleshooting guides. If the issue persists, contact support via email, chat, or phone.

4. How can I upgrade or downgrade my subscription plan?

Go to "Account Settings" > "Subscription" and select the plan you want to change to. Follow the prompts to confirm the change.

Feedback

Your feedback is valuable to us. If you have suggestions for improving our support services or the Fendous CRM platform, please let us know. We continuously strive to enhance our offerings based on your input.

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