Frequently Asked Questions

General Information

Fendous CRM is a comprehensive Customer Relationship Management (CRM) system designed to help businesses manage their interactions with current and potential customers. It provides tools for contact management, sales management, productivity, and more.

Fendous CRM can help streamline your sales processes, improve customer relationships, enhance customer satisfaction, and boost productivity by providing a centralized platform for managing customer data, sales activities, and communication.

Getting Started

Fendous CRM is suitable for businesses of all sizes, from small startups to large enterprises, across various industries. It is particularly beneficial for sales teams, customer service departments, and marketing professionals.

To sign up for Fendous CRM, visit our website at fendous.in, click on the "Sign Up" button, and follow the instructions to create an account.

Yes, we offer a free trial period for new users to explore the features and functionalities of Fendous CRM. You can sign up for the free trial on our website.

Fendous CRM is a web-based application that can be accessed from any modern web browser. No additional software installation is required.

Features

Key features of Fendous CRM include:
  • Contact and lead management
  • Sales pipeline tracking
  • Task and activity management
  • Email integration
  • Reporting and analytics
  • Customizable dashboards
  • Mobile access

Yes, Fendous CRM offers a high level of customization. You can customize fields, workflows, dashboards, and reports to align with your business processes.

Usage

Yes, Fendous CRM integrates with various third-party applications such as email platforms, marketing automation tools, and productivity suites. Please refer to our integrations page for a complete list.

You can import your existing data into Fendous CRM using our data import feature. This allows you to upload data from CSV files or integrate with other systems to transfer data seamlessly.

Support

Yes, Fendous CRM offers a mobile app available for both iOS and Android devices, allowing you to manage your customer relationships on the go.

Tasks can be created and managed through the task management feature in Fendous CRM. You can assign tasks to team members, set due dates, and track progress within the system.

We offer various support options including a comprehensive online help center, email support, and live chat. Additionally, our support team is available to assist you with any technical issues or questions you may have.

You can contact our customer support team by visiting the support section on our website or by emailing us at support@fendous.in.

Yes, we provide a range of training resources including user guides, video tutorials, and webinars to help you and your team get the most out of Fendous CRM.

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